Does inventables combine shipments?

General questions and comments.

Does inventables combine shipments?

Postby evokanivo » Mon Jun 11, 2012 11:48 pm

I received my makerslide, but no v-wheels. I'm hoping to find out from someone whether theirs arrived in two packages, or one. Inventables is showing that they both shipped in the same package (they did not). I just thought I'd double-check before getting frustrated :(

Thanks,
Ivan
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Re: Does inventables combine shipments?

Postby daveczrn » Tue Jun 12, 2012 1:27 am

There was a smaller box inside my large box that contained the maker slide. Check again. If its not there call inventables.
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Re: Does inventables combine shipments?

Postby RSWeaverAz » Tue Jun 12, 2012 1:39 am

My Inventables order of 2 Meter Makerslide, v-wheels, and other Makerslide compatable parts came in late last week.
Just opened it to check; all parts were included.
The Makerslide extrusions (new type), look like they survived without any dings. :D

Note: the ShapeOko mechanical kit ($199) I ordered was not in the package.
Just examined the details and realized it does not include the steppers. :cry:

Edit:
As @ daveczrn mentioned, the other parts came in a smaller box (4x4x9") nested inside the longer box.
I Launch Rockets, aka High Tech Welfare for Engineers
Your tax dollars have to go somewhere ... right!
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Re: Does inventables combine shipments?

Postby lovebugjunkie » Tue Jun 12, 2012 1:46 am

Same here, other items I ordered were included with the makerslide.
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Re: Does inventables combine shipments?

Postby evokanivo » Tue Jun 12, 2012 11:32 am

Bummer. Thanks for the responses. Definitely not there, and I ordered quite a few wheels. I'm hoping they can figure it out because the shipping weight should be a little less than expected.
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Re: Does inventables combine shipments?

Postby sports.racer » Tue Jun 12, 2012 7:07 pm

daveczrn wrote:There was a smaller box inside my large box that contained the maker slide. Check again. If its not there call inventables.


This is how mine arrived. Did have a ding on one of the rails - will work around it.
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Re: Does inventables combine shipments?

Postby zkaplan » Wed Jun 13, 2012 2:50 am

Hi everyone, this is Zach from Inventables. For orders that were placed BEFORE the cut off date we did combine accessories and MakerSlide orders. If you ordered a Shapeoko that had to go into a different box because:

1. It would not fit in a MakerSlide box
2. They didn't start shipping until today...details here http://inventables.blogspot.com/2012/06 ... pdate.html

If you didn't get your accessories there are two possibilities:
1. We made a mistake with your order
2. It was placed after the cut off and you'll be getting it in a second shipment

To get it fixed up please email help@inventables.com with your order #.

If your rails came damaged send us a picture and we will replace them free of charge.
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